Frequently Asked Questions
Everything you need to know about our sustainable period-proof apparel.
How do I choose the right size for my period underwear?
We recommend following our detailed size guide located on each product page. Our styles are designed to fit true to size, but if you are between sizes, we suggest sizing up for maximum comfort during your cycle.
How do I care for and wash my garments?
To maintain the integrity of the absorbent layers, rinse in cold water after use, then machine wash on a cold, gentle cycle without fabric softener or bleach. Always hang dry to ensure the longevity of the technical fabrics.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while international shipping can take 10-15 business days depending on the destination.
What is your return policy?
For hygiene reasons, we offer a 30-day 'First Pair Guarantee' on your first order, allowing you to try one pair and return it if you aren't satisfied. Subsequent orders must be returned in original, unopened packaging to be eligible for a refund.
Are your products eco-friendly?
Yes, sustainability is at our core. Each pair of our period-proof underwear is designed to replace hundreds of single-use disposable products, and we use OEKO-TEX certified fabrics to ensure they are free from harmful chemicals.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and local customs regulations.